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Permit Hours and Times to Call for Inspections:
Monday - Friday8:30 a.m. - 4 p.m.
While vinyl/synthetic siding is an alternative to painting your home, you should know that damaged wood siding and its underlying structure, while hidden, could continue to rot from hidden moisture. Also, you may want to be aware that the historic character and significance of your home could be reduced with synthetic siding.
Each home contributes to the overall charm and historic character of our City's neighborhoods. The original wood siding and carpentry details of your home are authentic and unique. Vinyl should be thoughtfully and carefully applied to protect as many of the details that contribute to the historic character of a home as possible.
Only a Building Permit is required as long as your home has clapboard siding and no windows or doors are to be removed or added; otherwise, an appearance before the Architectural Board of Review (ABR) would be required. For details view the Architectural Board of Review Rules of Policy and Procedures (PDF).
The following must be submitted:
Please note, all contractors must be registered with the Building Department.
We strongly recommend that you do not cover over doors and windows with siding. However, if you choose to pursue this option, you must obtain the approval of the Architectural Board of Review, view the Architectural Board of Review Rules of Policy and Procedures (PDF). For more information, call the Division of Building at 216-291-4900.
Yes, you should be aware of the following:
Contact the Building Department at 216-291-4900 for more information.
Building permits are required for the following:
A Stop-Work Order or Violation Notice will be issued, fees will double and a court summons may be issued for non-compliance or repeat offenders.
Whoever does the work obtains the permit. If a contractor is being hired, they need to be registered.
Yes! Permit(s) must be posted during the period of construction.
Yes. Either you or your contractor should call 216-291-4900, Option 1 to arrange for rough-in and final inspections.
For current job openings, visit the Cleveland Heights Employment Opportunities page. Employment opportunities are advertised in newspapers, on various websites, including this one, and are posted in the:
City Hall Atrium40 Severance CircleCleveland Heights, OH 44118
The City of Cleveland Heights is an Equal Opportunity Employer.
Cleveland Heights City Council consists of seven elected at-large members, who choose from among themselves the mayor, who also serves as president of council. The City of Cleveland Heights has a Council-Manager form of government, which combines representative leadership through elected council members with the managerial experience of the city manager. Council hires the city manager, approves the budget, sets the tax rate, and decides all policies result.
Applications are available at the information desk in the:
City Hall AtriumCity Hall40 Severance CircleCleveland Heights, OH 44118
In response to a job opening, you may submit your resume to:
Human Resources OfficeCleveland Heights City Hall40 Severance CircleCleveland Heights, OH 44118
You may submit your resume in person, by mail, by fax at 216-291-5803, or Email the City Manager's Office.
Every two years, the Civil Service Commission tests for entry-level firefighters and classified police officers. The Sunday Classified section of the Cleveland Plain Dealer will announce times of applications.
Applicants must be at least 21 years of age and produce official proof of a four-year bachelor's degree. For admission to the examination for a position in the classified service, the applicant must be a bona fide resident of Cuyahoga County, except that said person may reside outside the county if his/her residence is located in those parts of Lake, Geauga, Portage or Summit Counties bounded by Cuyahoga, westerly side of Ohio State Highway Number 44 and the northerly side of the Ohio turnpike, at the date of examination.
Applicants must be no less than 21 years of age nor have attained the 32nd birthday at the date of appointment and must be a citizen of the United States. Applicants must have official proof of a college transcript of at least 30 semester hours or 45 quarter hours, where a grade of 'C' or better has been attained; or documented evidence of current State of Ohio Paramedic Certification or National Paramedic Certification. In addition, the applicant must show evidence of EMT-Basic Certification. Within six months from the date of appointment, the applicant must be a bona fide resident of Cuyahoga County, except that said person may reside outside the county if his/her residence is located in those parts of Lake, Geauga, Portage or Summit Counties bounded by Cuyahoga, the westerly side of Ohio State Highway Number 44 and the northerly side of the Ohio Turnpike.
The eligibility list for police officers and firefighters is renewed every six months up to and not to exceed two years.
Community Relations staff deliver new homeowner packets to each new City resident. Packets contain information about City policies, businesses, civic organizations, restaurants, schools, religious institutions, recreation activities, etc. If you are a new homeowner who has not received a packet, call 216-291-2323, Email Community Relations or view the Cleveland Heights At A Glance (PDF) document.
Heights Community Congress sponsors the popular Heights Heritage Home Tour, view the Heights Community Congress website. Held annually in September, the tour showcases architecturally significant homes and gardens throughout the City. For additional information about the tour, call Heights Community Congress at 216-321-6775 or Community Relations at 216-291-2323. For further information about the organization, call 321-6775 or visit Heights Community Congress website. The Forest Hill Historic Preservation Society also sponsors a yearly tour of Forest Hill homes and gardens. Call 216-291-2323 or Email Community Relations for more information.
Permits are needed for races, walkathons and bikeathons. Contact Community Relations by calling 216-291-2323 or Email Community Relations for additional information.
Arbor Day is usually celebrated the last Friday in April. The City of Cleveland Heights - designated a Tree City USA - hosts an Arbor Day celebration each year with participation from local schools and City staff. For information about the City's Arbor Day Celebration, call 216-291-2323 or Email Community Relations for additional information.
An annual Memorial Day ceremony is held each May involving veteran groups, community organizations, civic and religious institutions, schools and residents. Contact Community Relations at 216-291-2323 or Email Community Relations for more information.
No permit is needed for a garage sale, however certain restrictions do apply:
Call 216-291-2323 or Email Community Relations for further details. Permits are needed for estate and liquidation sales; such permits can be obtained in the:
Community Relations Office40 Severance CircleCity HallCleveland Heights, OH 44118
The City has a noise ordinance that prohibits unreasonably loud or disturbing noise by voice, musical instrument, amplification, television, car, etc. between the hours of 9 p.m. and 7 a.m. If noise gets too loud from a neighboring property, you may wish to ask your neighbors, if you feel comfortable doing so, to lower their music, voices, etc. If, after speaking to them, the noise level does not improve, or, if you feel you cannot speak to them, call the Police Department non-emergency number at 216-321-1234 while the party/loud noise is in progress. Sometimes the noise stops before the police arrive. If loud noise from a neighboring property is an ongoing problem, call Community Relations at 216-291-2323. A letter will be sent to your neighbors asking them to call Community Relations to discuss the problem. In an emergency situation, of course, call 911.
For assistance with neighbor-to-neighbor disputes, contact Community Relations at 216-291-2323 or Email Community Relations.
Call 216-291-2323 to set up a date and time with a Community Relations Assistant.
Persons who become street contacts are active in their community and concerned about neighborhood issues. If you have a strong interest in your block, call 216-291-2323 to speak with a Community Relations Assistant about becoming a street contact. In addition you may Email Community Relations regarding your interest.
Street meetings are frequently held throughout neighborhoods in Cleveland Heights. Community Relations can help with the planning of street meetings, even providing speakers for the event. Call 216-291-2323 for additional information or Email Community Relations.
Call Community Relations at 216-291-2323 or Email Community Relations.
Community Relations has a street association brochure that details block party procedures. For a copy of this brochure, call 216-291-2323 or Email Community Relations. Also, the Community Relations Assistant in your neighborhood can help in the planning of your block party by providing street barricades, flyers, a volleyball and net, etc.
The city maintains a database of demographics for each business district and surrounding neighborhood. Please contact Tim Boland, Economic Development Director or Brian Anderson, Business Development Manager or visit the Economic Development Department.
Planning Department staff will be able to answer your questions in regard to permitted uses of land. Some uses are permitted 'by right,' which means that no special approvals are needed, while others may be 'conditionally permitted.' Conditionally permitted uses of land generally require Planning Commission review and approval. Call 216-291-4878 or email Planning or contact Tim Boland, Economic Development Director or Brian Anderson, Business Development Manager for more information.
The City has loan and grant programs. Please contact Tim Boland, Economic Development Director or Brian Anderson, Business Development Manager or visit the Economic Development Department for more information.
Please contact Tim Boland, Economic Development Director or Brian Anderson, Business Development Manager or visit the Economic Development Department.
The Community Emergency Response Team (CERT) is a nationwide organization of volunteer who receive training on how to provide assistance in the event of a catastrophe that might overwhelm the community’s immediate response capability. Most communities have adequate fire, police, EMS, and other professional for day-to-day emergencies. For major events, they may call on nearby communities for help. But if widespread destruction and casualties occur, these forces might not be able to provide immediate assistance to everyone who needs it. That is when a trained group of volunteers can prove valuable.
CERT volunteers maybe asked to help when an emergency reaches the scale where local safety forces cannot respond to all of the needs of the community. Volunteers acting under the direction of the safety forces might perform triage, administer first aid, put out small fires, help people get to emergency shelters, locate missing or injured people, or comfort victims and their families. All sorts of skills are useful, from record-keeping to preparing meals for emergency workers during prolonged on incidents.
The team also assists with large-scale public health and safety campaigns such as vaccination clinics, emergency preparedness, and distribution of disaster education materials.
Cleveland Heights CERT volunteers should live and/or work in Cleveland Heights. All members of the team are required to take a 20-hour training course created by the Federal Emergency Management Agency (FEMA).
This course covers a wide variety of topics including
A background check is required. After completion of training, volunteers have opportunities to attend regular meetings of the local CERT, participate in disaster simulations, and receive additional instruction from a variety of agencies.
Information about CERT. For more information on becoming a CERT volunteer, contact the Cleveland Heights Fire Department at 216-291-2673.
C.E.R.T. Application (PDF)
Operation Save-a-Life, a program of the American Red Cross and the Cleveland Heights Fire Division, provides free smoke alarms to Cleveland Heights residents. Smoke alarms are distributed by Cleveland Heights firefighters at no cost to residents. To apply for a free smoke alarm (verification of residency required), visit the Fire Chief's Office, located at Cleveland Heights City Hall, 40 Severance Circle.
Applicants must be no less than 21 years of age nor have attained the 32nd birthday at the date of appointment and must be a citizen of the United States. Must have documented evidence of current State of Ohio Paramedic Certification or National Paramedic Certification. In addition, the applicant must show evidence of EMT-Basic Certification. Within six months from the date of appointment, the applicant must be a bona fide resident of Cuyahoga County or any contiguous county to Cuyahoga.
The Cleveland Heights Fire Department is required by law to maintain the privacy of certain confidential health care information, known as Protected Health Information or PHI, which is mandated by the Health Insurance Portability and Accountability Act (HIPAA). This Notice is given to all persons whom we generate any medical information. The Notice describes your legal rights, advises you of our privacy practices and lets you know how the Cleveland Heights Fire Department is permitted to use and disclose PHI about you.
Notice of Privacy of Protected Health Information (PDF)
Batteries should be replaced twice a year (when you change your clocks at the beginning and end of daylight savings time). A smoke detector that beeps every few seconds probably needs to have the battery replaced.
The Cleveland Heights Fire Prevention Bureau handles all inspections. Call them at 216-291-2973 for details.
Tours of the city's two fire stations are available during the months of January, May, August and December. Fire Station #1 is located at 3445 Mayfield Road, and Fire Station #2 is located at 12560 Cedar Road. Call 216-291-2673 to arrange for a station tour.
The Fire Department will send an engine to a street party if one is available. Call 216-291-2673 for further information.
Fire safety training for preschools, schools, safety-town, day cares and nursing homes is provided by the Fire Department. Call 216-691-7329 for details.
The Cleveland Heights Water Department is responsible for the maintenance of all city fire hydrants. Call their office at 216-291-5985 for assistance.
Cleveland Heights paramedics will transport patients to the closest and most appropriate of several nearby hospitals, including the Cleveland Clinic, University Hospital, Kaiser Permanente and Huron Road Hospital.
Yes. CO detectors can save lives. They will sound an alarm if there is any abnormal increase in carbon monoxide, a deadly colorless and tasteless gas. Call the Fire department at 216-291-2673 for more information.
Every two years, the Civil Service Commission tests for entry-level firefighters. The Sunday Classified section of the Cleveland Plain Dealer will announce times of applications.
City Council meetings, normally held the first and third Mondays of each month, are broadcast in their entirety, gavel-to-gavel, every day at 2 a.m., 9 a.m., and 9 p.m. The exception is Monday, when there is no 9 p.m. broadcast.
Spectrum is currently the only cable provider in Cleveland Heights. The City's current franchise agreement is 'non-exclusive' and would permit competition, but at this time the only alternative to cable television is direct broadcast satellite (DBS - i.e., Dish TV or DirecTV). Time Warner can be reached at 216-575-8000, or via their website.
No, Channel 1020 is only available to cable subscribers who reside in Cleveland Heights. A tier of service that includes only local channels as well as access channels like Channel 1020 is available only from Time Warner. Dish owners must either use an antenna or pay an additional charge for local channels.
Copies of most programs produced by the city are available at the main branch of the Cleveland Heights/University Heights Public Library approximately two weeks after the program begins airing on Channel 1020. Copies are also available to purchase for a nominal fee at City Hall. To place an order, call 216-291-5795 or email us.
All programming is promoted on the channel's video bulletin board. You can also call 216-291-5795, email us for programming information or view the schedule on the Government Television page.
Programming on Channel 1020 includes:
Yes. You can view the current year of City Council meetings on the City's YouTube page. You will also find direct links to the council meetings in the Agenda Center.
Through a contract with the City of Cleveland Heights, the Cuyahoga County Board of Health provides health services for Cleveland Heights residents, including well-child clinics at various locations across the county (by appointment only). Senior citizen blood pressure clinics are free of charge and held at the Senior Activity Center (located in the Community Center at One Monticello Boulevard). Call 216-691-7377 for days and times. No appointments are necessary.
For questions and concerns about general food safety and environmental issues (such as black mold spores), log on to Cuyahoga County Board of Health or call them at 216-201-2000.
The Cuyahoga County Board of Health can provide helpful insight about the West Nile Virus, including information about larviciding, the origins of the disease, and adulticiding. Contact their offices at 216-201-2000 for more information.
The Certificate of Occupancy costs $200 for the first unit you are renting, $50 for the second unit and $25 for each additional rental unit with a maximum fee of $1,225.
The cost is $200 for the first unit and $50 for each additional unit.
You or your real estate agent may also come into the office at Cleveland Heights City Hall, 40 Severance Circle and fill out the application form or applications can be mailed to you. If you fill out the application in the office, a date and time for the inspection will be scheduled. If you mail in the application, you must call the office at 216-291-5900 to schedule the date and time.
Point of Sale Application Inspection (PDF)
We are normally scheduling two weeks in advance.
You may be placed on a cancellation list. We try to make every effort to schedule.
New Point-of-Sale Inspections are scheduled at 9:15 a.m. and 1:30 p.m., Monday through Friday. Reinspections are scheduled between the hours of 9:15 a.m. and 4:15 p.m.
You normally will receive your report within 5 working days.
No. Violations may be assumed by the buyer. However, if 'Class A' violations remain, monies must be placed in escrow and verification supplied to the Housing Inspection Office prior to title transfer.
Call the Housing Inspections office at 216-291-5900 to schedule a reinspection.
Inspectional Services must have a copy of the Acknowledgement Form signed by the buyer on file, the information for the title company and a letter from the title company of 'Class A' violations are noted stating they are holding funds in escrow.
Call Housing Inspections at 216-291-5900 and schedule a reinspection. If the violations pass inspection, the department will send a letter to the title company holding the funds and let them know how much to release.
You must register with Housing Inspections. A Certificate of Occupancy is required each year and you must have a new interior/exterior inspection every three years.
The number of occupants is determined by the allowable occupancy for the unit. However, no more than three unrelated persons may occupy any unit.
Call Inspectional Services at 216-291-5900 and an inspector will investigate the problem. If a violation exists, the neighbor will be cited to take care of the problem.
Call the Inspectional Services office at 216-291-5900. An inspector will investigate.
Leave a message any time at 216-291-5921 or us email and an Inspector will get back to you.The Housing Inspections staff is available for questions. Call 216-291-5900, Monday through Friday, 8:30 to 9 a.m.11:30 a.m. to noon, and 4:30 to 5 p.m.Department Main Number: 216-291-5900Fax: 216-291-4881
The Housing Preservation Office (HPO) offers various programs to assist Cleveland Heights homeowners/residents with violations and repairs to their homes. The loans and grants provided through HPO are publicly funded by the Department of Housing and Urban Development and, as such, require that all participants using these programs have gross incomes at or below the federally established limits based on family size. Applicants must also be owner/occupants. For more information, contact Housing Preservation at 216-291-4869 or email.In addition, the Home Repair Resource Center, a non-profit organization established to maintain and strengthen Cleveland Heights houses, offers loan programs, do-it-yourself repair assistance, and a Resource Library. Contact them at 216-381-6100.
The Cleveland Heights Neighborhood Watch Program is a new collaboration that reinforces the work of the Police Department, Community Relations and Cleveland Heights residents - organized by residents with the assistance of the City. The program encourages neighbors to “look out for each other,” which is best achieved by becoming acquainted at regularly scheduled Neighborhood Watch meetings and events.
We have a Neighborhood Watch Program for the following reasons:
Start by calling the Police Community Response Team at 216-291-4225 or Community Relations at 216-291-2323. Choose a mutually agreeable date for an initial meeting. Invite all of the neighbors on your block to the meeting. Community Relations will be happy to print up flyers (at no cost) for you to distribute. Meetings can be held at City Hall.
A member of the Police Community Response Team and a Community Relations Assistant will attend the meeting and give a program overview.
The Neighborhood Watch/street meetings better educate you and your neighbors about subjects that may be of concern to the group. It works very much like a street association. In addition to regular meetings with specific topics, Neighborhood Watch streets are encouraged to have social events too, such as block parties, holiday get-togethers, street-wide garage sales, etc.
A typical meeting agenda could include:
Meeting topics could include:
Take an informal survey among your group and decide which topics are most important and set priorities for which subjects will be discussed. Try involving as many neighbors as possible. Be sure to send out meeting notices – either flyers, phone (start a phone tree) or by email, once you collect email addresses. Some neighborhoods have their own websites, which neighbors can access for the latest information and updates.
There are two Social Workers with Masters degrees on the Office on Aging staff. These qualified individuals are available to talk with you (via the phone or in person). They have information on the following and more:
Call 216-691-7377 or email Jaime White or email Linda Katz.
Meals on Wheels of Cleveland Heights, Inc. in conjunction with the Office on Aging provides meals to residents unable to cook for themselves, including a hot lunch and cold supper. Information on a variety of community resources is available through the Office on Aging's licensed social workers - contact the Office on Aging at 216-691-7377 or email Amy Jenkins for information. Volunteer opportunities are available for adults to serve as Meals on Wheels drivers and packers. Call 216-691-7377 or 216-571-6659 or email Marlene Perez.
The Office on Aging provides van transportation to senior residents who are not eligible for RTAs ADA paratransit service. Cleveland Heights seniors can be driven to medical appointments, shops, the Senior Activity Center, banks and other errands. Call 216-691-7377 or email Amy Jenkins for information on rides to the Center. For other transportation needs, call Carol Forté at 216-691-7194 or email Carol. The Office on Aging provides van transportation to senior residents who are not eligible for RTAs ADA paratransit service.
Health services include annual flu shots, blood pressure checks, health information and screenings to Cleveland Heights seniors age 60 and over. Health screenings and lectures held at the Senior Center, can include anything from bone density scans to fall prevention talks. Call 216-691-7377 or email Amy Jenkins for dates and times of these services.
pened in 2002, the Senior Activity Center - housed in the Community Center at One Monticello Boulevard - offers a variety of classes, discussion groups, clubs and programming for seniors. Activities range from:
Bus trips are also planned and include entertainment, food, shopping and more. One of the Senior Center's most impressive and significant amenities is its state-of-the-art Computer Center, which provides hands-on classes for every level of computer use. Tutors are available to help. Van rides are available to and from the Senior Activity Center for senior residents not eligible for RTAs ADA paratransit service. Call 216-691-7377 for additional information or see the monthly newsletter, News for Senior Adults (PDF).
The Office on Aging newsletter, News for Senior Adults, is distributed monthly. Senior Activity Center classes and Office on Aging programs are highlighted, as well as other important information pertaining to the senior community. See the latest copy (PDF).
The Office on Aging, located at the Senior Activity Center (Monticello Boulevard and Mayfield Road) provides applications for Federal / County / State programs such as BMV Handicapped Parking cards and the HEAP Program. Living Will Declaration and Health Care Power of Attorney forms are also available. In addition, senior residents can set up a free, half-hour legal consultation with the Office on Aging's Elder Care Attorney. Contact the Office on Aging at 216-691-7377 or email Amy Jenkins for additional information.
Finally, senior residents can also find out what benefits they are entitled to by logging onto the Benefits Checkup website; if computer assistance is needed, a volunteer at the Senior Activity Center can provide free and confidential help. Call 216-691-7377 to make an appointment.
Information on alternate housing arrangements - nursing homes, assisted living, group homes, home sharing and subsidized apartments - can be obtained through the Office on Aging. Call 216-691-7377 for information, or email Amy Jenkins.
Appointments are available for a free consultation with an Ohio Senior Health Insurance volunteer. Call our office to get connected, at 216-691-7377.
Schedule a half-hour appointment with volunteer attorney J. Alex Morton. Call them at 216-292-8117.
Blood Pressures are checked at the center on the second Tuesday at 3 p.m. and the third Thursday at 2 p.m. Services are provided by CWRU student run free clinic and Walgreens Pharmacy.
Center address:1 Monticello BoulevardCleveland Heights, Ohio 44118
Clinic address:12201 Euclid AvenueCleveland, OH 44106
Walgreens Pharmacy:3020 Mayfield Road
Cleveland Heights, OH 44118
Our medical van runs Monday through Friday, 8:45 a.m. to 4:20 p.m., transporting residents 60 and over to medical appointments, on shopping trips and some errands. For more information and/or a brochure, call 216-691-7194 or email.
Cleveland Heights Meals on Wheels is the answer. A special volunteer can deliver a hot, nutritious meal and a light supper to your home Monday through Friday or as many days as you like. Cost is $6.25 per day. For more information, call 216-691-7377 and a social worker will return your call.
The Office on Aging is fortunate to have two licensed social workers on staff. Please feel free to contact them at 216-691-7377 for help with any problems, questions, or issues.
OpenGov is a financial transparency website which displays the city's finances over a five year period. The budget and expenses for all city departments and divisions are presented in graph form.
On the left side of the page, there is a display option. Click the drop down menu and the choices are: funds, departments and account types. You can further select the data under the filter option, below the display option. In this, you can select the funds and departments you want to see as well as the expenditures or revenues associated with these options.
In reviewing the budgets, you may see "spikes" in the individual years; this can be due to unexpected expenses, such as a hard winter, equipment failure, a mandated mailing regarding aggregation, a specific event that required additional funds, etc.
Revenue is shown that details the effect of changes in State government funding to local cities, property taxes, income taxes, fees, grants, interest, etc.
There are various ways to see this. You can scroll over the graph or on the individual items on the left side of the graph. There is also a chart on the bottom of the page that shows the data.
Yes, there is a download button on the upper right hand corner. The data can be saved as a table or a spreadsheet.
There are various graphs and tables that you can view. In the upper right hand corner, you will see options for the different graphs and tables. Among these are : stacked percentage graph, bar graph, stacked graph, pie graph and a table.
Yes. Once you select how you want the data to display, you can select as many funds and/or departments you want.
Applications are solicited each June. However, the first step for an organization interested in CDBG funding is to discuss their proposed program to determine if it is an eligible CDBG activity by emailing Brian Iorio at 216-291-4845.
The city maintains a database of demographics for each business district and surrounding neighborhood. Please email Tim Boland, Economic Development Director at 216-291-4857 or email Brian Anderson, Business Development Manager at 216-291-2617 or visit the Economic Development page.
The City has loan and grant programs. Please email Tim Boland, Economic Development Director at 216-291-4857 or email Brian Anderson, Business Development Manager at 216-291-2617 or visit the Economic Development page for more information.
Planning Department staff will be able to answer your questions in regard to permitted uses of land. Some uses are permitted 'by right,' which means that no special approvals are needed, while others may be 'conditionally permitted.' Conditionally permitted uses of land generally require Planning Commission review and approval. Call the department at 216-219-4878 or email the department. you can also email Tim Boland, Economic Development Director at 216-291-4857 or email Brian Anderson, Business Development Manager at 216-291-2617 for more information.
To obtain a list, please email Tim Boland, Economic Development Director with a phone number of 216-291-4857 or email Brian Anderson, Business Development Manager, who's phone number is 216-291-2617.
On occasion, the City will issue a request for qualifications for developers on property that it owns. For current availability, please contact Richard Wong at 216-291-4878 or email him.
Fences may be up to seven feet in rear and interior side yards, although with fences parallel to and within seven feet of a house (either the fence-owner's or a neighbor's), the fence's height may be no more than its distance from the house. Front- and corner-side-yard fences are limited to three feet in height and require Architectural Board of Review approval. Chain-link or wire-mesh fencing is not permitted in front or corner side yards, and barbed wire is not permitted at all. A permit issued by the Planning Department is required for all new and replacement fences in the city. See the Fence Regulations / Fence Permit Application (PDF).
Unfortunately, the only sure way to determine the location of a property line is to have a survey done. The City does not become involved in property-line disputes. Call 216-291-4878 for more information.
Zoning regulations are in place for many reasons, including the need to prevent negative impacts on neighbors and to protect the property values of a neighborhood. However, sometimes, due to an unusual circumstance on their property, a person is justified in seeking a variance from the regulations. Most variances require the review and approval of the Board of Zoning Appeals, but some may be granted administratively. For more information, please contact the Zoning Administrator at 216-291-4855 or email them.
Yard signs are permitted to advertise a property for sale or rent, to advise of a garage or yard sale, or to express an opinion (on an upcoming election, for example). Signs must be placed parallel to the street and set back at least 20 feet from the right-of-way line; the right-of-way line is usually along the inner edge of your sidewalk. Other restrictions also apply. For details, please call the Department of Planning and Development at 216-291-4878 or email the department.
In most cases, the answer would be yes, but many restrictions and limitations apply. An annually renewable permit is also required. Please direct your questions to the Zoning Administrative Assistant by email or at 216-291-4863.
Yes; the City Ordinance states that vicious dogs must be registered with the City at the Treasury Window at City Hall. To do so requires proof of at least $100,000 in liability insurance, a photograph of the dog, and a $20 registration fee. For more information on vicious dogs (breeds, etc.) call Treasury at 216-291-5770.
To report dogs and cats running at large, found or lost, barking, defecating, etc., call the Animal Protective Unit at 216-291-4987.
Call the Animal Protective Unit at 216-291-4987.
Dog licenses may be obtained through Cuyahoga County. For information, call 216-443-6938.
Dead cats and dogs will be collected from residents' property, but will not be removed from the house. If the animal is inside the house, you must bag the animal and place it on the tree lawn for collection by Public Works. Call 216-691-7300.
The Cleveland Heights Police Department is located at Cleveland Heights City Hall:
40 Severance CircleCleveland Heights, OH 44118
It is open 24 hours a day; entrance is in the back of City Hall.
In case of emergency, call 911 from any phone in the city. This number applies for any emergency - police, fire, and medical emergency. For non-emergency calls requiring police assistance, call 216-321-1234.
Yes. To report suspicious activity, call 216-321-1234.
In most cases, no it is not permitted. Parking is not permitted on most Cleveland Heights streets between the hours of 3 a.m. to 6 a.m. unless approved by the Chief of Police for a specific reason (new driveway, etc.) On some streets, overnight parking is allowed with a permit. For permit information, call the Treasury Office at 216-291-5770.
Call 216-321-1234 after 4 p.m. and supply the make of your vehicle and your license plate number so that you are not ticketed.
Yes. Children under 12 cannot be out on the following from the onset of darkness until 6 a.m.:
Children 12 or older, but under 16 years old, cannot be out between 10:30 p.m. and 6 a.m. No one 16 years of age or older, but under the age of 18, can be out between 12 midnight and 6 a.m. Exceptions to these rules are when children and teens are accompanied by parents, guardians, or members of the family who are 18 years of age or older; when they are on errands or other legitimate business under the parents' direction; or when they are engaged in gainful and lawful employment during curfew hours. Parents and guardians shoulder the responsibility for enforcing curfew regulations. All persons charged with curfew violations will be referred to Juvenile Court.
The Cleveland Heights Neighborhood Watch Program is a new collaboration that reinforces the work of the Police Department, Community Relations and Cleveland Heights residents – organized by residents with the assistance of the City. The program encourages neighbors to “look out for each other,” which is best achieved by becoming acquainted at regularly scheduled Neighborhood Watch meetings and events.
Basic crime prevention - Learn and practice crime safety measures that eliminate opportunities for criminals. Work for a better and safer neighborhood through protecting and honoring the rights of others. You can also build a stronger community and get to know your neighbors.
Start by calling the Police Community Response Team at 216-291-4225 or Community Relations at 216-291-2323. Choose a mutually agreeable date for an initial meeting. Invite all of the neighbors on your block to the meeting. Community Relations will be happy to print up flyers (at no cost) for you to distribute. Meetings can be held at City Hall:
The Neighborhood Watch/street meetings better educate you and your neighbors about subjects that may be of concern to the group. It works very much like a street association. In addition to regular meetings with specific topics, Neighborhood Watch streets are encouraged to have social events too, such as block parties, holiday get-togethers, street-wide garage sales, etc
Take an informal survey among your group and decide which topics are most important and set priorities for which subjects will be discussed. Try involving as many neighbors as possible. Be sure to send out meeting notices – either flyers, phone (start a phone tree) or by email, once you collect email addresses. Some neighborhoods have their own websites, which neighbors can access for the latest information and updates.
The Cleveland Heights City Hall Calendar of Events may be found online.
The Division of Public Relations is responsible for the content of this website. Please direct your questions and comments to us by email or call 216.291.5794.
A variety of events take place every year in Cleveland Heights, including a Dr. Martin Luther King celebration, Memorial Day ceremony, Arbor Day gathering, Cain Park Arts Festival and much more.
Information for FOCUS can be sent in three ways - mail, email or fax. Mailed information should be addressed to:
Public Relations (Attn: FOCUS magazine)
City of Cleveland Heights
40 Severance Circle
Cleveland Heights, OH 44118.
To send information electronically, email us. You can also fax information to 216-291-3705. Due to time and space constraints, all information received may not be published.
FOCUS Magazine is mailed to every Cleveland Heights household, business and institution.
Your rate with Cleveland Water will be based on your distance from, and elevation above, Lake Erie. Most Cleveland Heights customers are located in the Second-high service area with a small number of customers in the First-high service area.
At the time of conversion, all bills will be mailed to the homeowner. Cleveland Water does have a process to mail bills to tenants. Please go to Cleveland Water Department's website to learn more.
If you are currently on the Homestead Program with Cleveland Heights, you will automatically be enrolled with Cleveland Water for 2017.
Cleveland Water has a number of programs available that may help. Please go to the Cleveland Water Department website to learn more, or contact Customer Service at 216-664-3130.
Cleveland Water is not able to bill re-register (sub) meters. You will only receive a bill for the main meter.
No. Any delinquent amount must be paid to the City of Cleveland Heights. If your account is disconnected due to a delinquent bill, Cleveland Water will not restore service until Cleveland Heights has been paid in full.
Cleveland Water has emergency teams on call 24 hours a day, 7 days a week and can be reached at 216-664-3060.
Visit Cleveland Water’s website at Cleveland Water Department's website to view the Water Quality Report, or call the Water Quality line at 216-664-2639.
No. Upon the date of transition (January 3, 2017) all active Cleveland Heights accounts will be converted to Cleveland Water accounts.
If you are currently disconnected for non-payment, you must pay your balance in full to Cleveland Heights before Cleveland Water will turn your service on.
No. The transition charge is based on water usage and will terminate after the 5 year transition period. The transition charge covers the cost of converting to Cleveland Water.
You should contact your financial institution and change this service to Cleveland Water.
You will receive your first water bill from Cleveland Water in February 2017.
Your last bill from Cleveland Heights Water will cover water usage for the period December 1, 2016 through approximately January 3rd, and was mailed to you around January 15th.
Call the Cleveland Water Emergency Dispatch Center at 216-664-3060 to report:
No. You will not be able to pay your Cleveland water bill at Cleveland Heights City Hall. Visit Cleveland Water Department's website to find out convenient ways to pay your bill.
No, you will not. Cleveland has an online service that allows for the payment of their bill.
If you paid a deposit, it will be applied to your final bill with Cleveland Heights. If you have a credit after the deposit has been applied, you will receive a refund of the difference.
Residents who do not have a tree on the tree lawn in front of their house are eligible for a new tree planting. Please call 216-691-7300 or email the Forestry Division to request a tree planting, trimming, or removal on your tree lawn.
If you do not want a new tree to be planted on the tree lawn in front of your house, contact the Forestry Division at 216-691-7300 or Email the Forestry Division to let them know.
Contact Forestry at 216-691-7300 or Email the Forestry Division. An arborist will examine it to determine if it needs to be trimmed or removed.
No! Trees on tree lawns are on public property. If the tree is diseased, Forestry will remove the tree. Healthy trees will not be removed. If you cut down or remove a tree that is on public property, you may be cited and fined.
No. Trees that are on private property are the responsibility of the property owner. Please contact a private tree service company.
If the limb is from a City tree or tree lawn tree, and is blocking the sidewalk, driveway or driveway apron, Forestry will remove it. Call 216-691-7300 or Email the Forestry Division.
If the limb is from a tree on private property, the homeowner is responsible for clearing the area.
If the limb is on a wire, call the Illuminating Company at 800-589-3101.
No. Please call the Illuminating Company at 1-800-589-3101.
Yes. Plastics now accepted are #1 through #7. However, there are exceptions, especially with #6 plastics. See Recycling for details. Items now accepted include, but are not limited to:
We do offer an alternative method; we will pick up a reasonable amount of techno trash from a resident’s porch on the scheduled trash day. To arrange a pickup, please call Central Dispatch 216-691-7300 at least 24 hours ahead of time.
The City cannot accept latex paint for recycling. Therefore, please let your latex paint dry out thoroughly, secure the lid, and discard as regular refuse. Mixing kitty litter with the latex paint will help to dry it out quicker.
Yes. Newspapers may now be placed in the same see-through blue bags with metal, glass and plastic.
Yes! Styrofoam may now be recycled. Look for a large recycling container in the Community Center parking lot (on the north end, off Monticello), meant specifically for Styrofoam, which is a trade name for expanded polystyrene (EPS).
Please note: Used Styrofoam food containers are not to be put into the recycling container.
Yes. You may safely recycle items that may contain personal information: old CDs, DVDs, diskettes, audio and video tapes, cell phones, pagers, PDAs, digital cameras, and rechargeable batteries. Residents wishing to recycle their unwanted items may bring them to the Technotrash container located in the Cleveland Heights Service Garage. It is located on Superior Road behind Honda Motorcars. It is the first left turn off Superior just north of Mayfield (it is a shared driveway).
There is a 4 foot by 4 foot cardboard box on the east side of the Service Deptartment building under the fuel pump’s canopy. Techno trash may be placed in the box, or if it is too large, it can be placed alongside the box on the sidewalk clear of the driveway.
The City has a voluntary, curbside recycling program for all homes and apartments from which the City collects refuse. If you live in an apartment building, check with the building management or call 216-691-7300 or email the Recycling Division of Public Works to see if the City collects your refuse.
No. Telephone books should be bundled and tied and placed on the tree lawn for collection. Be sure to put them out when it is not raining.
You may combine glass, cans, plastic, and paper in the same see-through or blue-tinted plastic bag and place on your tree lawn on your regular collection day.
Materials collected include:
You may drop off 24 hours a day seven days a week. There is someone at the garage to assist you Monday through Friday 7 a.m. to 3:30 p.m.
Corrugated cardboard is collected weekly on your regular refuse and recycling collection day. Please flatten and tie into bundles or put into a box no larger than 2 feet by 4 feet.
All items are collected on the regular refuse collection day.
Using this recycling service guarantees complete security and keeps the material out of landfills.For more information on recycling, visit our main Recycling Division page.
Garbage is not collected if the trash cans are placed on the tree lawn. Remove the items and place them in plastic bags.
However, if you want to throw the cans away, please indicate that on the cans.
Special pickups can be made for a fee when prior arrangements are made. Call 216-691-7300 or email the Refuse Division to request a special pickup.
If you have bulk items left on the tree lawn, it is because a bulk truck will pick up the large loads and will follow the regular refuse trucks.
Refuse must be placed on the tree lawn before 7 a.m. on the day of your collection. If you put it out after 7 a.m. on the morning of your collection day, it might have been missed. Call 216-691-7300 or email Public Works to let them know.
However, if you call after 2 p.m., it may not be collected until the following day.
Swing sets will be taken on the regular collection day if the set is completely dismantled and free of concrete.
Cleveland Heights Ordinance 751.06 Prohibited Acts states that "No person shall deposit or cause to be deposited snow or ice which has been removed from private property onto the median strips, treelawns, sidewalks or other public rights of way of the City, or unto any private property without the permission of the owner." If you see this occur, please call the Police Non-Emergency number at 216-321-1234 to report it.
Snow may not be pushed or blown into the street from private property, nor may it be pushed onto your neighbor's property. Please remind your snow plow service that they are not permitted to push snow onto medians, across the street or onto property that it did not fall upon.
In removing the snow and ice, the City responds first to all of the main roads, and secondary "feeder" streets, which must be kept open to provide a transportation network to the largest volume of people. Hills and areas near schools are also a priority. Once these areas are in passable condition, crews head to clear the residential side streets.
Crews clear the residential side streets after the main roads after the main roads are cleared.
According to Cleveland Heights Ordinance 521.04, property owners are responsible for keeping the sidewalks clear of debris as well as snow and ice within 24 hours of a snowfall.
The snow must be removed from the traveled portion of the road. Unfortunately, this cannot be helped and we apologize for the inconvenience it causes you. Snow left in driveways by the city while snow plowing is the residents' and owners' responsibility to remove. When the city receives a heavy snowfall, if possible, do not shovel your driveway until after the plow has gone by.
The plows are designed to ride on “shoes” that raise the blade approximately one inch from the roadway surface. This is done to prevent damage to both the vehicle and the infrastructure from raised manholes, catch basins or water valves. Streets with low traffic volumes will therefore remain snow covered for longer periods of time.
There are approximately 20,000 driveways in the City. The cost to clean all the driveways and the liability to the City for damage to the driveway or property is prohibitive.
Secondary and residential streets are plowed, but not salted. The cost to salt the residential streets is prohibitive. In addition, the road salt has a negative environmental effect and reduces the longevity of the road surface.
In removing the snow and ice, the City responds first to all of the main roads, hills and areas near schools. Once these areas are in passable condition, crews clear the residential side streets.
If you spot a pothole on a city street, please call 216-691-7300 during normal working hours of 7:30 a.m. to 4 p.m. The repair will take place as soon as possible.
Although crews routinely check all areas of the city, they are unable to cover all areas daily and your help is appreciated.
Questions regarding street resurfacing can be made to the Public Works Office at 216-291-2617.
If the overall condition of your street is bad, contact Public Works at 216-691-7300 to check if it is on an upcoming resurfacing list. The list is usually projected over the next three years and is updated annually.
According to Cleveland Heights Ordinance 521.04, property owners are responsible for keeping the sidewalks clear of debris as well as snow.
Unfortunately, it cannot be helped. The snow must be removed from the traveled portion of the road.
When the city receives a heavy snowfall, if possible, do not shovel your driveway until after the plow has gone by.
The plows are designed to ride on “shoes” that raise the blade approximately one inch from the roadway surface. This is done to prevent damage to both the vehicle and the infrastructure from raised manholes, catch basins or water valves.
Once salt is applied, the interaction of the salt and vehicle traffic is required to melt the remaining snow cover. Streets with low traffic volumes will therefore remain snow covered longer.
There are approximately 20,000 driveways in the City. The cost to clean all the driveways would be more than $100,000 per snow event. In addition, the liability to the City for damage to the driveway or property is prohibitive.
Secondary and residential streets are plowed, but not salted. The cost to salt the residential streets is in excess of an additional $250,000 per winter.
In addition, the road salt has a negative environmental effect and reduces the longevity of the road surface.
No. The new owner is responsible on the date that the title is transferred and a current meter reading is obtained.
Call the Division of Water at 216-291-5995 for information or email Water and Sewer Utilities.
The owners of the property must come to the Water Division office at Cleveland Heights City Hall and fill out a tenant letter in order for the tenant to assume responsibility for the charges. The water and sewer bills would still carry the owner's name on the account, but would be sent to the tenant at the property. The property owner is responsible for the unpaid bill in the event the tenant defaults on payment.
Cleveland Heights City HallWater Division40 Severance CircleLower LevelCleveland Heights, OH 44118
Read the numbers across from left to right, just as you would read an odometer on a car.
Call the Division of Water at 216-291-5995.
Yes. Sewer charges are based upon water consumption.
You can contact the Sewer Division at 216-691-7330 or 216-291-5995. There is a sewer cleaning fee assessed during regular business hours (7:30 a.m. to 2 p.m.) of $100, and an overtime fee of $200.
If you are part of the Homestead Exemption, the fee during regular business hours is $50, and the overtime fee is $100.
Note: We can only clean the sewer if there is a clean-out on the floor in your basement, or a test tee on your lawn.
The Division of Water will bill you by securing a reading from your basement meter.
If you are receiving an estimated bill, it is to your advantage to set up an appointment to have the meter repaired.
To schedule a repair, call 216-291-5995.
Yes, there is. The Division of Water offers the Homestead Exemption to seniors and / or permanently disabled customers with an annual income less than $28,650.
For more information, contact the Division of Water at 216-291-5995 or email Water and Sewer Utilities.
Yes. You may write one check for the total water and sewer charges, and send it to Cleveland Heights Division of Water.
Cleveland Heights Division of Water40 Severance CircleCleveland Heights, OH 44118
The Illuminating Company automated Outage Reporting Line is 1-888-544-4877.
You may have a water leak. Call the Water Department at 216-291-5995 so that they can dispatch an investigator.
Please call the Utilities Division at 216-291-5995 to report it.
Call the Division of Water at 216-291-5995 to report this. A Water Division supervisor will come out to evaluate the situation.
Contact the Water Division customer service representative at 216-291-5995 between the hours of 8:30 a.m. and 3 p.m.
The business hours are from 8:30 a.m. to 5 p.m. If you have an emergency after business hours, call 216-291-4987.
Email the Water Division or call them at 216-291-5995.
You are billed because water that exits your house through pipes must be chemically treated at the sewer plant before it is returned to the lake.
This per-unit fee helps us address the high costs of rubbish disposal.
The water bill is tied to the property legally. Therefore, the water is the owner's responsibility until title to the property is transferred to a new owner.
The Fire Department may be doing hydrant flushing. Run the water for approximately ten minutes and it should clear up.
Also, run water in the washing machine to prevent rust stains on clothes. Rust remover is available at the Water Department or at Fire Station #1, 3445 Mayfield Road.
Water DepartmentCity Hall (lower level) 40 Severance CircleCleveland Heights, OH 44118
Fire Station #13445 Mayfield RoadCleveland Heights, OH 44118
No. It is the responsibility of the homeowner to maintain plumbing in proper order so that a loss of water will not occur.
Leaves in plastic bags will not be collected. All yard waste is transported to a composting facility and plastic bags cannot be collected as they contaminate the load.
Rake or blow loose leaves to the curb for November pick-up (weather permitting).
You may also place leaves in paper Kraft bags, which are collected weekly from the tree lawn.
Brush, tree, and hedge trimmings must be cut and tied into bundles no larger than four feet in length and two feet in diameter.
Large piles of loose brush will only be collected by special request and will be subject to a fee. Call the Public Works Department at 216-691-7300 to make arrangements for collection.
Loose leaves that are raked or blown to the tree lawn will be collected in November (weather permitting).
All other times, leaves must be placed in paper Kraft bags and placed on the tree lawn for pick-up on your regular refuse /recycling collection day.
Kraft bags can be purchased from home improvement stores.
Because all of our listings must be advertised locally, we refer those renters who already live in the area to the following publications:
The goal of Relocation Services is to promote Cleveland Heights by highlighting its housing stock and the benefits of living in our community. We refer our prospective buyers to real estate professionals to conduct the actual sales. A list of PRO (Preferred Realty Office) agents is included in all of our promotional packets and materials, and we offer information meetings about Cleveland Heights to real estate agents.
Buyers are referred to a list of 'PROs' or Preferred Realty Office agents. PROs have attended numerous seminars and educational programs about our city, and know the area well. Names of contact people in various neighborhoods and our schools are available to prospective buyers.
All questions regarding Section 8 are referred to the Cleveland Metropolitan Housing Authority by phone at 216-348-5000.
Complaints about the appearance and/or condition of a commercial or residential property may be made through the Access Cleveland Heights App or you may email Inspection Services or call them at 216-291-5900.
No. The City does not sell these items. They may be purchased from Home Improvement stores.
Other forms of payment include:
Parking permits for municipal lots are sold on a quarterly basis. Parking lots with available permits for sale may be purchased during normal hours of operation (8:30 a.m. to 5 p.m.) at the cashier’s window. Permits for parking lots currently sold out, that become available after renewals, will go on sale the last business day of each quarter (i.e., March, June, September and December).
The ‘’lottery’’-type sale will begin at 7:30 a.m. Vehicle information, such as the make, model, year and license plate number will be required at the time of purchase. The cost for a quarterly parking permit is $100 per quarter. Seniors (65 years or older) pay $30 per quarter.
Check, cash, Visa and MasterCard are acceptable forms of payment. For questions regarding permit availability or the sale of permits, contact the Treasury Department at 216-291-5770. If all parking lots in your area are sold out, you may utilize 24-hour parking meters or park on the street where overnight parking is permitted. For questions regarding on-street parking, call 216-291-5770.
Cyclists must supply the color, make, tire size and serial number of the bike. The fee is $2. However, the registration fee may be waived by the City if, at the time of registration, the applicant brings his/her bicycle helmet in and signs a pledge agreeing to wear the helmet at all times when riding the registered bicycle.